Privacy Policy

Last updated: 10 August 2025

1. Introduction

Welcome to GemWearPK (“we,” “our,” “us”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.gemwearpk.com, place an order, or interact with us.

By using our website, you agree to this Privacy Policy.

2. Information We Collect

A. Information You Provide to Us

When you place an order or contact us, we may collect:

  • Full name
  • Phone number
  • Shipping address
  • Email address (if provided voluntarily)

B. Information Collected Automatically

We may automatically collect:

  • IP address and device information
  • Pages you visit and actions you take on our site
  • Basic location data (city/region)

This helps us improve our website and detect fraudulent activity.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Contact you for order confirmation and delivery updates
  • Provide customer support
  • Improve our services and website performance
  • Detect and prevent fraud
  • Send promotional messages (only if you opt in)

4. Sharing Your Information

We do not sell or rent your personal information.
We may share information with:

  • Postex (for order delivery)
  • Legal authorities if required by law
  • Technical service providers that help run our website

5. Payments

We currently accept Cash on Delivery (COD) only. Payment details like bank account or credit card numbers are not collected or stored by us.

6. Cookies & Tracking

We may use cookies to:

  • Keep items in your shopping cart
  • Improve website loading speed
  • Track anonymous analytics data

Cookies do not give us access to your personal files or data outside our website.

7. Data Retention

We keep order details for record-keeping and legal purposes. You may request that we delete your personal data after your order is completed, except where we are legally required to retain it.

8. Your Rights

You can:

  • Request to see what personal data we have about you
  • Ask us to correct inaccurate data
  • Request deletion of your personal data (subject to legal requirements)

To make such requests, contact us at support@gemwearpk.com.

9. Security

We take reasonable steps to protect your personal information, but no online system is 100% secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Us

For any questions about this Privacy Policy, contact:

GemWearPK
📧 Email: support@gemwearpk.com
🌐 Website: www.gemwearpk.com